Privacy Policy

Entrepreneurs Rocket Fuel, LLC

Effective Date: March 9, 2026  |  Governing Law: State of Florida

Entrepreneurs Rocket Fuel, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you interact with our websites, programs, events, memberships, and services across our family of brands, including Speakers Playhouse, Podapalooza, Keynote Kamp, the Influencers Cruise, The Mic and the Magic, and Entrepreneurs Rocket Fuel (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide

We collect personal information you voluntarily provide, including:

  • Full name, email address, and phone number
  • Billing and payment information (processed securely through third-party providers)
  • Mailing address (where required for events or physical products)
  • Business name, title, and professional information
  • Communications you send us (support requests, survey responses, etc.)
  • Content you post in community forums or group platforms

1.2 Information Collected Automatically

When you visit our websites, we may automatically collect:

  • IP address and approximate geolocation
  • Browser type, version, and operating system
  • Device identifiers
  • Pages visited, time spent, and links clicked
  • Referring URLs and exit pages
  • Cookie and tracking data (see Section 6)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and improve our Services, events, and memberships
  • To process payments and manage your account
  • To communicate with you about your purchases, registrations, and program access
  • To send you marketing emails, newsletters, and promotional content (with your consent)
  • To send renewal reminders and billing notifications for subscriptions
  • To personalize your experience across our platforms
  • To analyze usage patterns and improve website functionality
  • To comply with legal obligations and enforce our Terms and Conditions

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

3. Subscription & Renewal Communications

For all subscription-based Services, we will contact you in advance of upcoming renewals to ensure you are informed and have the opportunity to cancel. You may manage or cancel your subscription at any time at: https://checkingout.thrivecart.com/updateinfo/.

We comply with the FTC’s Click-to-Cancel Rule, ensuring that cancellation is as easy as sign-up.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contractual necessity – to fulfill our service obligations to you
  • Legitimate interests – to operate and improve our business, provided these are not overridden by your rights
  • Consent – for marketing communications, cookies, and where otherwise required
  • Legal obligation – to comply with applicable laws and regulations

You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. Third-Party Service Providers

We share your information with trusted third-party service providers who assist in operating our Services. These providers are contractually obligated to protect your information and may only use it for the purpose for which it was shared. Our current providers include:

  • ThriveCart – billing, checkout, and product delivery
  • Stripe / PayPal – payment processing
  • ActiveCampaign – email marketing and communication

If you wish to be removed from our email marketing list specifically, you may click the unsubscribe link in any email or contact us at Support@EntrepreneursRocketFuel.com. Email list removal is separate from account or data deletion and will be processed promptly.

  • Zoom – virtual events and webinars
  • WordPress / hosting providers – website operation

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies & Tracking Technologies

6.1 What We Use

We use cookies, pixels, and similar tracking technologies to:

  • Maintain session state and remember your preferences
  • Analyze website traffic and user behavior (e.g., Google Analytics)
  • Deliver and measure the effectiveness of advertising
  • Enable third-party integrations (e.g., Facebook Pixel, affiliate tracking)

6.2 Your Choices

We use Complianz to manage cookie consent on our websites. When you first visit, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. Non-essential cookies (such as analytics and advertising cookies) will not be activated until you provide consent. You may update your preferences at any time via the cookie settings link in our website footer. You may also control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our Services.

7. Affiliate & Referral Tracking

Our websites may use affiliate tracking cookies or pixels to track referral activity and attribute commissions. This tracking is used solely to manage our affiliate program and does not result in the sale of your personal information.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Maintain your account and provide Services you have purchased
  • Comply with legal, accounting, and regulatory requirements
  • Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it. Transaction records are generally retained for 7 years to meet tax and accounting obligations. Marketing preferences are retained until you unsubscribe or request deletion.

9. Your Rights

9.1 All Users

Regardless of location, you may:

  • Opt out of marketing emails at any time
  • Request a copy of the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)

9.2 GDPR Rights (EEA / UK Residents)

In addition to the above, you have the right to:

  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Data portability – receive your data in a structured, machine-readable format
  • Lodge a complaint with your local data protection authority

9.3 CCPA Rights (California Residents)

California residents have the right to:

  • Know what personal information we have collected and how it is used
  • Request deletion of personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at: Support@EntrepreneursRocketFuel.com. We will respond within 30 days (or as required by applicable law).

10. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and encrypted data transmission (SSL/TLS)
  • Restricted access to personal data on a need-to-know basis
  • Third-party payment processors compliant with PCI-DSS standards

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has submitted personal information, we will promptly delete it.

For users in the EEA, we do not knowingly collect data from individuals under the age of 16 without verifiable parental consent, as required by GDPR.

12. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. International Data Transfers

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country.

Where required, we implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses (SCCs).

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will update the effective date at the top of this page. Continued use of our Services after any update constitutes acceptance of the revised policy.

15. Data Protection Officer

Our designated Data Protection Officer is Mercy Griffin, who is responsible for overseeing our data privacy practices and ensuring compliance with applicable privacy laws including GDPR and CCPA. Mercy can be reached at:

Email: Support@EntrepreneursRocketFuel.com

16. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Entrepreneurs Rocket Fuel, LLC
Email: Support@EntrepreneursRocketFuel.com
Support: support@speakersplayhouse.com